Blank screen after login for cpanel
Issue: Blank screen after login for cpanelwhm works fine and we can make accounts. But when we go into list accounts and click on the cpanel icon for a user. it goes to the login screen for the frontend but then after the password is put in it just loads a blank screen. the permissions for the folders are fine.
Resolution:
WHM > Tweak Settings > System section > remove the check beside:
Disable login with root or reseller password into the users' cPanel interface. Also disable switch account dropdown in themes with switch account feature.
...http://myip:2082
You will get the login for cpanelX. and you put in the correct login details and it logs into an empty screen.
If this is a new server, make sure you choose a theme under
Server Configuration << Basic cPanel/WHM Setup << Default cPanel Theme
* Enter the default cPanel theme for newly created accounts whose package does not specify a theme.
If that fails,
try running from root in ssh
# /scripts/portsup
then run
# /usr/local/cpanel/bin/checkperlmodules
after that finishes, run
# /scripts/upcp --force
check the log file at
# /usr/local/cpanel/logs/error_log
# /scripts/portsup
# portupgrade compat4x-i386-5.X (Assuming you are running FreeBSD i386 v5.3 or v5.4)
# /usr/local/cpanel/bin/checkperlmodules
# /scripts/upcp --force
In addition, login to the WHM >> Tweak Settings >> System section >> un-check the following: Disable login with root or reseller password into the users' cPanel interface. Also disable switch account dropdown in themes with switch account feature
You'll need to increase RLIMIT_RSS for cPanel to function properly. The following error is being generated:
The rlimit 'RLIMIT_RSS' is set below the maximum sane threshold for cPanel to function. Currently it is set at [soft:78643200 hard:78643200].
Please increase it to at least 134217728.
posted by The Great Anil @ 6:04 PM
Comments: 0
